Please feel free to browse through our store, we’re sure you’ll find something your pet will love!
Grooming frequency depends on your pet’s breed, coat type, and lifestyle. Consult your vet or a professional groomer for specific recommendations.
Grooming frequency depends on your pet’s breed, coat type, and lifestyle. Consult your vet or a professional groomer for specific recommendations.
A healthy pet should have bright eyes, a shiny coat, a good appetite, and regular bowel movements. If you notice any changes in your pet’s behaviour or appearance, consult your vet.
How often should I take my pet to the vet for check-ups?
Most dogs need at least two walks per day, but the exact amount depends on the dog’s breed, age, and energy level.
Bored dogs may exhibit destructive behavior, such as chewing, digging, or excessive barking.
Positive reinforcement techniques are the most effective way to train a dog. Reward good behavior and avoid punishment.
Start socialising your kitten early on by exposing them to different people, animals, and environments.
The frequency of cage cleaning depends on the type of small animal and the materials used in the cage. Consult your vet or a pet care professional for specific recommendations.
To log in to your account, visit our website or app and enter your email address and password.
If you forget your password, you can usually reset it by following the instructions on our login page. You may need to provide your email address or other information to verify your identity.
To protect your account, use a strong password that is difficult to guess. Avoid sharing your password with anyone. Enable two-factor authentication if available.
To update your account information, log in to your account and navigate to your profile settings. You should be able to edit your personal information, contact details, and other settings.
If your product arrives broken, damaged, or is the wrong item, you can return it to any Pets R Us store or send it back to us. We will replace the product with the correct one or issue a full refund, including the cost of postage upon providing a valid receipt.
Yes, you can return a product if you changed your mind, as long as it’s still in its original, unopened packaging and suitable for resale. In this case, we will issue a credit to your account.
Our return policy details aren’t specified here, but for further inquiries about return timeframes, you can contact Pets R Us directly.
If you have further questions about the return policy, you can contact Pets R Us via email at petsrussuperstore@gmail.com or by phone at 074 97 23455.
You can contact our customer support team by email at petsrussuperstore@gmail.com or by phone at 074 97 23455.
Our business hours are Mon-Sat: 10am – 6pm. Lunch: 1.30pm – 2.30pm
Our store is located at Drumlonagher, Donegal Town, Co. Donegal, F94 TY01
You can use our search bar to search for products by name or keyword. You can also browse our product categories to find what you’re looking for.